De-escalation and personal safety training for local authority staff
Your staff meet people in distress, anger and crisis every day. Our courses give local authority teams practical, lawful skills to prevent conflict, respond safely and protect everyone involved.
Who it is for
Front-line and office-based staff in councils and local authority services, including children's and adults' services, housing, customer contact, schools and education teams, and youth services.
Courses for local authority teams
Conflict Prevention and Management: practical de-escalation and communication skills for staff in professional settings.
Positive Handling: de-escalation first, with lawful, proportionate and dignified physical intervention as a last resort.
Bullying Reduction and Interventions: prevention, early action and safer environments.
Suicide and Self-Harm Awareness: recognise warning signs, respond with confidence and support recovery.
Student and Lone Worker Safety: spot risks, stay aware and use practical strategies to stay safe.
Searching Young People and Adults Safely: lawful, dignified personal searches and recording finds.
How it works
1. Tell us about your team, the setting and the risks your staff face.
2. We recommend the courses that fit and send you a quote.
3. We come to your site and deliver the training in person to your team.
4. Each delegate who completes a course receives a Certificate of Completion.
Certification
Delegates who complete a course receive a Certificate of Completion.
Frequently asked questions
Can you tailor the training to our service? Yes. Tell us about your team and setting when you request a quote and we will recommend the right courses.
How do we get a quote? Use the Get a quote button, or call 0330 043 3049.
Do delegates receive a certificate? Yes, a Certificate of Completion for each delegate who completes a course.
Ready to protect your staff? Get a quote, or find out more about the courses. Or call us on 0330 043 3049.