De-escalation and positive handling training for care homes and healthcare staff
People in your care can be frightened, confused or in pain, and your staff are the ones who respond. Our courses give care home, health and social care teams practical, lawful skills to prevent conflict, respond safely and protect residents, patients and colleagues.
Who it is for
Care assistants, nurses, support workers, home managers, senior carers, ward and community teams, domiciliary and lone-working staff, and leaders in care homes, supported living, hospitals and community health services.
Courses for care and healthcare teams
Conflict Prevention and Management: spot early warning signs, communicate calmly and defuse tension before it escalates.
Positive Handling: lawful, proportionate and dignity-focused approaches for when staff must act to keep someone safe.
Suicide and Self-Harm Awareness: recognise risk, talk about it openly and respond with confidence and care.
Student and Lone Worker Safety: dynamic risk assessment and practical strategies for staff working alone or in the community.
How we work
Every course is delivered by experienced practitioners and built around your setting. We focus on prevention first, on lawful and proportionate responses, and on the dignity and wellbeing of the person in your care.
Frequently asked questions
Can you tailor the training to our setting? Yes. Tell us about your residents or patients and your service when you request a quote and we will recommend the right courses.
How do we get a quote? Use the Get a quote button, or call 0330 043 3049.
Do delegates receive a certificate? Yes, a Certificate of Completion for each delegate who completes a course.
Ready to protect your staff and the people they care for? Get a quote, or find out more about the courses. Or call us on 0330 043 3049.